Service levels at P&R Labpak Limited are extremely high. We recognise that your requirements are unique and we offer a tailored service to match your needs. Each customer is allocated a dedicated team of personnel to answer queries, process orders and offer supply solutions from our extensive range of products and services.
Our ultimate aim is to optimise the service we offer you and build a mutually beneficial business partnership with each of our customers. Each and every customer is important to us - here, you're not just a number, you're an important part of our business.
Delivery and Stock
We hold extensive stock in our warehouse in St. Helens. We operate our own delivery vehicles daily and use carriers where required to make sure all our customers have materials delivered when they need them.
Service Level Agreements
To ensure we are able to deliver critical items quickly - when you need them most, we offer you a Service Level Agreement (SLA). This agreement is bespoke to you and your business and is developed in partnership with your P&R Labpak Limited Business Development Manager.
We commit to stocking products to support your requirements and deliver to a schedule defined by you. Each SLA is reviewed on a quarterly basis where we provide performance details and adjust levels as required.
We run SLAs in many of our key accounts, which include national food, pharmaceutical and chemical companies. The SLA is designed to manage and improve the stock supply chain - we would be happy to discuss with you how the service works and how we can best match your requirements.
P&R Labpak Limited would be happy to discuss this service with you. Consignment stock can be run on a number of levels including stores that are managed and manned on-site. Such a service means reduced costs to yourselves, optimised stock levels and customer specific reports and invoicing procedures.
We have in depth experience of running such stores and in taking over existing major supplies contracts. By working closely together zero stock outs are a realistic and achievable goal. Meetings at regular intervals allow continual improvements and the smooth operation of consignment stocks.
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P & R Labpak
Unit 6, Ketterer Court, Jackson Street, St. Helens, Merseyside WA9 3AH United Kingdom
Tel: 0870 034 2055 Fax: 0870 034 2056